A password is not needed. Enter your E-mail address and you will receive a 6 digit code. This code is valid one time only. For each log in you can create a new code. With this you do not have to remember your password anymore.

You can add your discount code to your purchase in your shopping cart. This is possible in between shopping and adding further products to your cart or simply add the code before proceeding to the checkout process.

Your purchase is normally processed within 24 hours, so your package should be delivered within 5 - 7 working days. Please note that due to the national holiday etc. shipping times may vary.

At the moment we offer free shipping for all purchases within Europe.

All tattoo machines and power units come with a warranty of 24 months (since the 1st of April 2023). The warranty applies starting with the date of purchase. We will grant an extra 6-month warranty after having your product repaired.

At the moment you can use one of the following payment methods: Credit Card (Visa, Mastercard and American Express), PayPal, Bancontact, Card Bancaire, iDEAL, Klarna, Sofortüberweisung, Dankort. For info: availablity depends on country.